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FIlter FAQs
FIlter FAQs

Frequently Asked Questions

I only have the option to buy a 7 day ticket. Will 4 day tickets be put on-sale later in the year?
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The short answer is: we're not sure. 

It is difficult to forecast how significant of a role social distancing will need to play in our 2022 event, but we are currently operating under the assumption that we will need to plan for a lower capacity than we have had in previous years.

Because of this, and because we received overwhelmingly positive feedback about the 7-Day experience from our 2020 attendees, we have decided to finalize our transition into a full 7-day event. 

As a result, we've:

  • Reduced the price of 7-day admission for both GA and VIP
  • Significantly reduced the price of 7-day admission for Costa Rican citizens (who are able to present a valid cédula at the Envision box office).
  • Implemented a new flexible payment plan option that will allow you to automatically spread your payments out over a 6-month period. 

7 days of Envision means more of everything you love: more sunset beach parties; more mind awakening workshops; more life-changing music & art experiences; more opportunities to grow into the person you are meant to become.

We are excited to welcome you back in 2022 to experience Envision in its full week-long splendor.

Are tickets expected to sell out?
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Yes. 

Envision has sold out the past three years in a row. Given that we are currently planning on admitting a lower capacity this year, it is extremely likely that Envision tickets will sell out in advance of the event.

When is the best time to buy admission or accommodations for Envision?
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The best time to start planning your Envision trip is and will always be now

In addition to our ticketing and accommodation options selling out each year for the past three years, buying a ticket now will always give you the best possible prices and the best selection of options to make your experience everything that you want it to be. 

What happens to my tickets if Envision 2022 is cancelled or postponed due to COVID-19?
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After consulting several different expert-driven modeling scenarios with our internal safety team, we are optimistic and confident that Envision 2022 will happen as intended. 

However, we understand that nobody can predict the future and provide this information to help you be sure that you will always get the value of any purchases you make with Envision. 

In the event that Envision 2022 is cancelled or postponed, you have three primary options for your tickets and accommodations:

  1. Your tickets will automatically be transferred to the new festival date.
  2. You can choose to move your tickets to any of the following three years: 2023,  2024, or 2025. 
  3. You can resell your ticket through the official Envision Festival ticketing resale platform, that will be going live in 2021.

In accordance with our official ticketing Terms and Conditions, we are not able to offer ticket refunds for any reason. 

To build Envision into the thriving ecosystem that is laid before you when you arrive to the event, it requires the efforts of thousands of people- many of which work year round and arrive to site as far as 6 months in advance of the festival date to start build. This means that a vast majority of our expenses are incurred far before the festival takes place. If we were to offer refunds, it could easily lead to an existential challenge that our company would not be able to overcome. 

We want you to be able to enjoy Envision for decades to come. Our work to positively impact our planet is not nearly done, and we hope you'll understand how much we appreciate your trust amidst all of the uncertainty in the world today.

How do payment plans work?
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The new Envision Payment Plans system will allow you to spread your payments out over the course of a 6-month period. You'll pay a deposit when you first check-out that is equal to 1/6th of your total cart balance. 

Your account will then automatically be charged at the same time of the month over the next 6 months without any further action required.

What happens if I miss a payment on my payment plan?
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If a payment attempt fails for whatever reason (e.g. card has expired, is no longer valid, insufficient funds or card is declined by the bank), then we will:

  1. Give you notice of the failed payment attempt advising you that we will try to take payment again in 7 days, giving you the opportunity to correct the situation;
  2. If the payment attempt fails again, we will send you a second failed payment notice and again wait to charge you for another 7 days;
  3. If the payment attempt fails for a third time, we may at our discretion cancel the booking by giving you written notice. 

Please note, upon cancellation of the booking due to your failure to keep up with the Payment Plan, your order will be cancelled and you will lose your deposit as well as any previous installments that you have paid.

What happens if I purchase a ticket for Envision Festival 2022 but later find out that I will not be able to attend?
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We understand that a lot can change between now and February 2022, and we want you to feel confident that your purchase today will always hold value for you. 

So from now until September 1, 2021, you may voluntarily choose to transfer any ticket purchases to a future year if your willingness to travel or availability changes. After September 1, 2021, you will only be able to transfer your ticket to a future year in the event that Envision 2022 is cancelled or postponed. You will always  be able to resell your ticket through the official Envision Festival ticket resales platform that will be launching in 2021.